Privacy Policy for ZipHQ Tourism App

Last Updated: December 17, 2024

1. Introduction

Welcome to ZipHQ, your trusted tourism companion. At ZipHQ, we are committed to protecting your personal information and ensuring transparency in our data practices.

2. Information We Collect

2.1 Personal Information

We may collect:

  • Name
  • Email address
  • Phone number
  • Location data
  • Travel preferences
  • Device information

2.2 Collection Methods

Information is collected through:

  • App registration
  • User profile creation
  • Location services
  • User interactions
  • Optional survey responses

3. How We Use Your Information

Your data is used to:

  • Personalize travel recommendations
  • Improve app functionality
  • Process bookings
  • Send relevant travel updates
  • Enhance user experience
  • Provide customer support

4. Data Protection Measures

We implement:

  • Encryption technologies
  • Secure server infrastructure
  • Regular security audits
  • Access controls
  • Two-factor authentication
  • Anonymization of sensitive data
  • Functional cookies
  • Performance cookies
  • Analytics cookies

Users can manage cookie preferences in app settings.

6. User Rights

You have the right to:

  • Access your personal data
  • Request data deletion
  • Opt-out of marketing communications
  • Update personal information
  • Request data portability
  • Withdraw consent

7. Data Sharing

We may share data with:

  • Travel partners
  • Service providers
  • Legal requirements
  • Anonymized analytics platforms

8. International Data Transfers

Data may be transferred and processed internationally, ensuring equivalent protection standards.

9. Contact Information

For privacy-related inquiries:

Email: info@ziphq-app.info Phone: +61 2 9331 20-45

10. Changes to Privacy Policy

We reserve the right to update this policy. Significant changes will be communicated directly to users.

11. Compliance

This policy complies with:

  • GDPR
  • Australian Privacy Principles
  • CCPA guidelines

12. Children’s Privacy

Our app is not intended for users under 13. We do not knowingly collect children’s data.

13. Security Commitment

We continuously update our security protocols to protect user information against unauthorized access.

By using ZipHQ, you agree to these privacy terms.

Effective Date: December 17, 2024